Privacy Policy
Effective Date: January 21, 2026 Last Updated: January 21, 2026
Maharlika Tours (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.maharlikatours.com and our mobile application (“App”).
1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, and booking details when you reserve tours or services.
Usage Data: Device type, operating system, IP address, and browsing behavior on our website or App.
Location Data: If you enable location services, we may collect GPS data to provide directions, nearby attractions, and personalized recommendations.
Payment Information: Processed securely through third-party providers (Google Play Billing, Apple In-App Purchase, or authorized gateways). We do not store full credit card details.
2. How We Use Your Information
We use collected data to:
Process bookings, reservations, and payments.
Provide customer support and respond to inquiries.
Improve App functionality, website performance, and user experience.
Send promotional offers, newsletters, and updates (with your consent).
Ensure compliance with legal obligations and prevent fraud.
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3. Data Sharing
We do not sell your personal information. We may share data only with:
Service Providers: Payment processors, analytics tools, and hosting services.
Legal Authorities: When required by law, regulation, or court order.
Tour Partners: For services booked through affiliated providers.
4. Permissions in the App
The App may request access to:
Location Services: To provide navigation and nearby recommendations.
Camera & Photos: For uploading images to bookings or events.
Notifications: To send booking confirmations, reminders, and promotional updates.
All permissions are optional and can be managed in your device settings.
5. Data Retention
We retain personal information only as long as necessary to fulfill bookings, comply with legal obligations, and improve services. You may request deletion of your data at any time.
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6. Your Rights
Depending on your location, you may have rights under GDPR, CCPA, or other laws, including:
Access to your personal data.
Correction of inaccurate information.
Deletion of your data (“Right to be Forgotten”).
Opt-out of marketing communications.
Requests can be made by contacting us at vjeyza34@gmail.com or +63 907 859 0465.
7. Security
We implement industry-standard safeguards (SSL encryption, secure servers, restricted access) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If discovered, such data will be deleted immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website and App with a revised “Effective Date.”
10. Contact Us
Maharlika Tours
Brgy. Cambatong Hall, Hinatuan, Surigao del Sur, Philippines
📧 Email: vjeyza34@gmail.com
📞 Phone: +63 907 859 0465
Terms of Service
Effective Date: January 21, 2026 Last Updated: January 21, 2026
Welcome to Maharlika Tours (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website www.maharlikatours.com and our mobile application (“App”). By accessing or using our services, you agree to these Terms.
1. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our services.
You agree to comply with all applicable laws and regulations when using our website and App.
2. Reservations and Payments
All bookings are subject to availability and confirmation.
Payments must be completed using authorized methods (Google Play Billing, Apple In-App Purchase, or approved third-party gateways).
Prices and availability may change without prior notice.
3. User Accounts
Certain features may require you to create an account.
You are responsible for maintaining the confidentiality of your login credentials.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Intellectual Property
All content, including text, images, logos, and videos, is the property of Maharlika Tours or its licensors.
You may not copy, reproduce, or distribute our content without prior written permission.
User-generated content must not infringe on third-party rights or contain offensive material.
5. App Permissions
The App may request access to:
Location Services (for navigation and nearby recommendations).
Camera & Photos (for uploading images to bookings or events).
Notifications (for booking confirmations and updates).
Permissions are optional but may be required for full functionality.
6. Cancellation and Refund Policy
Cancellation terms vary depending on the booking type (tour, package, or event).
Refunds, if applicable, will be processed according to our company’s cancellation policy.
No-shows may result in forfeiture of payment.
7. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
While we strive for accuracy, we do not guarantee uninterrupted or error-free operation of the App or website.
8. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
9. Changes to Terms
We may update these Terms from time to time. Updates will be posted on our website and App with a revised “Effective Date.” Continued use of our services after changes constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the Republic of the Philippines. Any disputes will be resolved in the appropriate courts located in Surigao del Sur.
11. Contact Information
Maharlika Tours
Brgy. Cambatong Hall, Hinatuan, Surigao del Sur, Philippines
📧 Email: vjeyza34@gmail.com
📞 Phone: +63 907 859 0465).
Maharlika Tours – Data Deletion Summary
Maharlika Tours – Data Deletion Summary
Maharlika Tours allows users to request deletion of their personal information at any time. Deletion requests can be made through the app’s Privacy settings or by contacting customer support. Personal details such as name, email, phone number, and booking history will be removed unless retention is required by law. Requests are processed within 30 days, and once completed, users may lose access to past bookings or saved preferences.
Customer Support ~ vjeyza34@gmail.com